Shopping bag Decidedly British

Returns

In the unlikely event that you are not satisfied with your purchase, please return it to us for an exchange or refund. We offer a full refund on purchases if returned in the condition in which they were sold within 60 days beginning on the day after you received your products. The refund is only offered if the products are not used and returned to us in their original condition with packaging and labels attached. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed.

Returns process

Arranging a return is very simple. Securely wrap your returning item(s), along with a copy of your 'order confirmation' and drop off at your local Post Office (find your local UK centre). Please send your return to:

StaaG Fashion Ltd, Honingham Thorpe Estate, Norwich Road, Colton, Norfolk, NR9 5BZ.

As soon as your return arrives back at our warehouse, we then aim to process your refund or ship your replacement item in three working days.

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